(847) 717-3300
Lantech Parts and Service Department
It’s no secret that the manufacturing industry has changed recently. With the invention of newer and smarter technology, comes the ability to automate processes and automation increases productivity while decreasing costs. This revolution in business, Industry 4.0, caused some major shifts in the packaging and shipping industry.
Along with the recent changes to the industry, companies are now having to deal with the COVID-19 pandemic. The pandemic continues to put a strain on the industry world-wide. Businesses have had to navigate a sudden shift to remote work, supply chain issues, inflation and a crippling labor shortage. With the cost of materials rising and less workers available to help pack materials to be shipped, efficiency and automation is more important now than ever before.
That is why, here at Millennium, we take pride in offering Lantech stretch wrappers as well as our Lantech wrapper parts and service department. Lantech’s stretch wrap technology saves our customers on shipping costs, by decreasing the amount of wrapping needed to ship their pallets. Our Lantech stretch wrappers can also help our customers automate their packaging processes, by providing automatic and semi-automatic models.
Having the best technology helps to set any company up for the future, but great technology isn’t enough if it’s not properly installed and maintained. Our Lantech certified technicians are available to help ensure our customer’s equipment is properly installed to increase productivity, and optimize performance.
OUR LANTECH CERTIFIED TECHNICIANS SET OUR CUSTOMERS UP FOR SUCCESS FROM DAY ONE
All of our Lantech stretch wrappers come with comprehensive Lantech manuals. These Lantech manuals provide our customers with helpful resources to get through their day-to-day operations as they prepare their pallets for shipping, but Millennium doesn’t stop there.
Every warehouse and industrial environment is different, that is why our Lantech stretch wrapper parts and service department will come to the customer’s warehouse to install the new equipment and ensure that our customer’s new stretch wrapper is optimized for success. We make the technology work for our customers, not the other way around.
Our most popular Lantech stretch wrapper is the Lantech Q300 series stretch wrapper. This semi-automatic stretch wrapper technology requires a worker to load the pallet so it can be properly wrapped. While our Lantech q300 parts and service department installs the stretch wrapper, they will also ensure that all operators know how to safely and effectively operate the stretch wrapper.
Technology can be intimidating, especially when it is new. That is why our Lantech q300 parts and service department takes the time to train the customer on how to operate their new stretch wrapper. Training customers how to set the machine up for optimization, configure and monitor key performance indicators and ensure that all aspects of the new stretch wrapper is working to their advantage.
LINC TECHNOLOGY TAKES YOUR NEW STRETCH WRAPPER TO THE NEXT LEVEL
All new automatic Lantech stretch wrappers now come with the advanced Lantech Intelligent Network Connection (LINC) technology. LINC technology helps customers monitor their stretch wrapper’s key performance indicators, detect minor issues early on and make troubleshooting easier.
LINC’s remote technology is able to monitor our customer’s Lantech stretch wrappers on an ongoing basis, providing customers with key data from a distance. Customers are now able to set performance targets, monitor machine performance, and more without having to be next to the machine to review metrics.
Small changes in wrap profiles can go undetected for long periods of time. These changes can cause the stretch wrapper to use more stretch film per pallet, which can cost our customers a great deal of money as time goes on. With wrap profiles changing throughout the day, load quality can also suffer causing pallets to be wrapped incorrectly. Detecting these changes will ensure the wrapper is always working and remains at optimal performance.
Throughout the day, many stretch wrappers will go through periods of downtime. This downtime can cost your company time and money if not properly monitored. Stretch wrappers can stop working for many different reasons, including operator pause, backing up of pallets, and machine malfunction. LINC technology provides management with key insights into how their Lantech stretch wrappers are operating on a day-to-day basis, from the comfort of their remote office.
Most customers realize that there is an issue with their stretch wrapper when it stops working. At this point all productivity has stopped and pallets are not able to be shipped, costing the customer time and money. If the customer is not able to identify the issue after reviewing their comprehensive Lantech manuals, then a Lantech wrapper parts and service member will come out to the warehouse to get the wrapper up and working again. LINC can detect and alert the customer to potential malfunctions before the machine stops working.
When a customer purchases a new Lantech stretch wrapper, the Lantech service department will help our customers install their new wrapper, set up the wrapper’s metrics for optimal performance, train operators on safe use of the machine and how to properly incorporate the LINC technology as well.
KEEP YOUR STRETCH WRAPPER PERFORMING AT ITS BEST WITH OUR LANTECH PARTS AND SERVICE DEPARTMENT
Automation in the shipping process is even more important now, given the ongoing labor shortage, so it is important that our customer’s stretch wrappers have as much up time as possible. When stretch wrappers go down, pallets are not able to be wrapped and shipped, costing our customers time and money.
Whether our customers have a stretch wrapper with LINC technology installed or not, our Lantech q300 parts and service department is available to help our customers with any troubleshooting and repair needs.
Working technology is key in a world where shipping can be challenging. That is why the experts at Millenium Packing are dedicated to our customer’s success from installation all the way to maintenance and troubleshooting. To learn more about how Millenium Packing’s Lantech parts and service department can help meet your shipping needs, contact our team of experts at (847) 719-6117.